SwiftComply

Authority Users

How to pay for and send a compliance report when your city charges a per-report submission fee.

Paying for and Sending a Compliance Report

How FOG calculates the Compliance status on every GCD and establishment, and what each status means.

Understanding Compliance and Compliance Statuses

How a pump out event ripples through GCD and establishment Compliance, and where to see the result.

How Pump Outs Affect Compliance

Compliance

Learn how to add, edit, and manage contacts and their notification subscriptions in FOG.

Managing Contacts and Notification Subscriptions

How to manage your contacts in your FOG Program

Contacts

How to print, export, email reports, and set up recurring reports for enforcement records.

Printing, Notifying, and Exporting Enforcements

Step-by-step guide to creating, issuing, resolving, reopening, and deleting enforcement records.

Creating, Issuing, and Resolving an Enforcement Action

How to set up enforcement types, create enforcement templates, and customize the print layout.

Configuring Enforcement Types, Templates, and Print Layout

Learn what enforcement records track and what each of the four enforcement statuses means.

Understanding Enforcements and Violation Statuses

Walkthroughs on managing enforcements in your FOG program

Enforcements

Learn how to add and manage kitchen equipment records at food service establishments in FOG.

Managing Equipment at Establishments

Equipment

Configure establishment types and create custom fields to capture data unique to your program.

Adding Custom Fields & Establishment Types

How to assign inspectors and providers to establishments.

Assigning Inspectors & Providers to an Establishment

Learn what establishments are in SwiftComply FOG and how they connect to GCDs, pump outs, and inspections.

Navigating an Establishment Record

How to create a new establishment, update its details, and mark it as closed or reopen it.

Adding, Editing, and Closing/Reopening an Establishment

How-to's regarding Establishments within SwiftComply FOG

Establishments

Learn what FSE permits track, the four permit statuses, payment options, and how to search permits.

Understanding FSE Permits and Statuses

How to print individual FSE permits, bulk print filtered permits, and customize the permit layout.

Printing, Bulk Printing, and Customizing the Print Layout

Step-by-step guide to creating, editing, and deleting FSE permits for food service establishments.

Creating, Editing, and Managing an FSE Permit

Guides to utilize the FSE Permit feature within your FOG program

FSE Permits

SwiftComply FOG helps municipalities manage grease control compliance for food service establishments.

What is SwiftComply FOG?

A tour of every section in the FOG Settings sidebar and what each one controls.

Navigating Program Settings

Learn how to read the FOG Dashboard, filter data by date, and understand compliance charts.

Navigating the FOG Dashboard

Getting Started

How to create a GCD, edit its details, and assign it to one or more establishments.

Adding, Editing, and Assigning/Moving a Grease Trap

How to set a GCD's pumping frequency, how that frequency drives the next service date, and how the manually-set Condition field differs from compliance.

Setting Pumping Frequency for a GCD

How to configure custom property fields, GCD categories, and condition options for grease control devices.

Adding Custom Fields, Categories, & Conditions to GCDs

Learn how to navigate a Grease Control Device (GCD) record in SwiftComply FOG and find the information you need.

Navigating a Grease Control Device (GCD)

Managing grease traps in your FOG program

Grease Traps

Customize your manifests with headers and footers to add branding, contact info, and disclaimers edit in settings and preview anytime!

Pumpouts

How to add and edit disposal locations, search them, and how disposal manifests group pump outs by date, vehicle, and location.

Managing Disposal Locations and Manifests

Managing disposal locations and their manifests

Disposal Locations & Manifests

How to find inspections, what each status means, and how compliance outcomes work in FOG.

Understanding Inspections and Compliance Outcomes

How to schedule, conduct, and close inspections for service provider vehicles.

Vehicle Inspections

Step-by-step guide to scheduling, conducting, and closing inspections for establishments and GCDs.

Scheduling, Filling Out, and Closing an Inspection

How to build inspection templates, configure outcomes, and set up percent calculators in FOG.

Creating Inspection Templates and Configuring Outcomes

Creating & managing inspections in SwiftComply FOG

Inspections

A walkthrough of every notification type in Settings → Notifications, what triggers each one, and how the Days field works for each.

Understanding Notifications in FOG

Step-by-step instructions for creating pump out, permit, and overdue notification rules in FOG.

Setting Up Pump Out, Permit, and Overdue Notifications

All about notifications in your FOG program

Notifications

How to create, edit, and delete pump out records from the establishment page or the Pump outs page.

Submitting and Editing a Pump Out Record

Configure pump out form fields and custom properties, design the printed receipt layout, and set the volume requirement.

Building Your Pumpout Form

Learn what pump out records track, how they connect to establishments and GCDs, and how to find them.

Navigating Pump Out Records

Pump Outs

How to search, filter, save filters, export, and import data on the list pages in SwiftComply FOG.

Searching, Filtering, Importing, and Exporting across all tables

Export data as CSV, send one-time email reports, and schedule recurring reports.

Running and Scheduling Reports

Reporting & Exports

Learn what provider records track, how they connect to other records, and how to find them.

Understanding Service Providers (Haulers)

Step-by-step guide to adding providers, editing their details, and merging duplicate records.

Adding, Editing, and Merging Service Providers

How Provider Connection Requests work and how to find, review, approve, and reject them in FOG.

Managing Provider Connection Requests

Managing  pumpers & haulers within SwiftComply FOG

Service Providers

What provider permits are, how to configure permit types, how to manage them, and how to customize the permit layout in FOG.

Understanding and Managing Provider Permits

Managing pumper/hauler permits within your FOG program

Service Provider Permits

Configure your establishments' public online profiles so FSE owners can self-serve compliance, pump out history, and other info their city tracks.

Online Profile Settings

How to configure SAML single sign-on for your FOG program so your team can log in with your identity provider.

Configuring SSO (Single Sign-On)

How to invite Authority Users to your FOG program, manage their admin role, and update your own user account.

Inviting and Managing Users

How to view, regenerate, and use the API key that authenticates external systems with your FOG program.

Managing Your FOG API Key

Settings

How to add, edit, clone, and inspect vehicles in your hauler fleet, and how vehicle records connect to providers and pump outs.

Understanding and Managing Vehicles

Vehicles

How yellow grease (used cooking oil) records work in FOG, how they differ from pump outs, and how to create, match, import, and export them.

Understanding Yellow Grease Records

Tracking yellow grease in SwiftComply FOG

Yellow Grease

Learn how data imports work in SwiftComply FOG, what you can import, and why your CSM partners with you on templates.

Importing Data into SwiftComply FOG

Imports

An overview of SwiftWorks for service providers (haulers) — what you can do with it and how it connects to city FOG programs.

What is SwiftWorks?

How to invite teammates to your SwiftWorks account, track invitation status, and remove users when they leave.

Inviting and Managing Staff Users

How to submit a pump out compliance report (manifest) electronically to a city that uses SwiftComply FOG.

Submitting a Compliance Report (Manifest) to a City

How to archive customers or locations you no longer service, restore them later, and when to delete instead.

Archiving and Restoring a Customer or Location

How to sign up for SwiftWorks as a service provider, log in to your account, and reset your password if you forget it.

Creating a SwiftWorks Account, Logging In, and Resetting Your Password

How to add a customer in SwiftWorks and what happens when their location falls inside a city that uses SwiftComply FOG.

Adding a Customer (and Connecting to a City FOG Program)

How-to articles or FOG Service Provider Users (Pumpers/Haulers)

This article includes all you need to know about FOG including what it is, and why it's a problem and what you can do to help.

FOG: Kitchen Staff Training

Food Service Establishments

Find answers and get help from Intercom Support and Community Experts

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