Access: Service Providers
Overview: Best practices for utilizing SwiftComply's Backflow Tester Portal for multiple cities/organizations.
Topics:
Navigating Between Each City Portal
It's common for Service Providers (Backflow Testers) to offer services across multiple cities and need to utilize the SwiftComply software for more than one city they test for.
While each city has their own unique URL for their SwiftComply portal, it's now easy for testers/users to quickly toggle between each city/organization.
When logged into any city in SwiftComply, navigate to the upper left corner of the screen where you see the city/organization name.
To the right of the name, click the grey Down Arrow. This will open a list of all of the cities/orgnizations that you're currently connected to.
Please Note: Testers/Users will need to register for each city individually. Please reach out to your city/organization directly for direction on how to register for their program.
Click the city/organization that you'd like to sign into. You can submit tests and review your past history with that organization.
Pro Tip: Double check you're in the right city/organization before beginning a test report to ensure accurate data submission.
*Click the image above to enlarge the walkthrough
Signing Up for Multiple Organizations
Use the Same Email for each Organization you enroll with
Linking your information to each city/org is a lot easier when the same email is used acrossed all platforms.
Enrollment is required for each city/organization
Due to data-sharing regulations, you will need to enroll in each city you plan on submitting tests for.
Handling Varying City Compliance Needs
Each city/organization may have different compliance settings and program requirements when it comes to repairing, replacing, or updating data in the SwiftComply software.
Please reach out to your city/organization directly for their advice on how to proceed.