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Tester Certifications: What Org Users Need to Know

We’ve updated how certification requirements appear in the Tester Detail view and how expired certifications affect test report submissions. These improvements help you quickly verify whether a tester meets your organization’s requirements.

Updated this week

Tester Detail → Certifications Tab

Within the tester detail flyout, you’ll now see a clearer picture of your certification requirements and how each tester's certifications.

Topics

Organization Certification Requirements Box

At the top of the Certifications tab:

  • A requirement summary shows exactly which certifications your organization expects

  • Each requirement displays the tester’s current status:

    • Green checkmark: Certification is present and non-expired

    • Red exclamation point: Certification is present but expired

    • Horizontal line: Certification is not present

Below the requirements box is the list of certifications your organization has on file for that tester.

This allows you to quickly confirm whether a tester is fully qualified before reviewing or approving test reports.

Test Report Submission Rules

To ensure accuracy and compliance, certification expiration dates are fully enforced during test report submission.

Requirements for a valid submission

The tester of record must have:

  • A certification that meets your organization’s requirements

  • And that certification must be non-expired on the day the test was performed

    • (Not the day the tester or org user enters the report)

Important Notes

  • Testers with expired certifications may still appear selectable when entering a new test report

    • This is intentional

    • A certification that is expired today may have been valid on the test date, so the system allows selection before checking validity

  • The system validates certification status at the submission step

    • If the tester did not meet requirements on the test date, the test cannot be submitted

💡 Summary

These enhancements help your organization:

  • Confirm tester qualification at a glance

  • Maintain compliance with your required certifications

  • Ensure submitted test reports reflect valid, non-expired credentials at the time of testing

If you have questions about certification settings or want to update your required certifications, our support team is here to help.

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