When entering a test report, you may encounter situations where the serial number or the service address location do not match the information on the system. As a backflow tester, you likely have the most accurate information while being on the field, and we encourage you to report the discrepancies by submitting your report and then leaving a note after submission as shown below.

First, locate your submitted test by using the drop-down arrow in the search box to see our list of selectable search criteria in the Test Reports field. The default search criteria is search by Serial Number.

After selecting your test report, you can leave a note in the Notes box detailing your findings. The City will review your test report along with your notes and make corrections accordingly.

Related Articles: