The following are instructions for cities who have requested that communications from SwiftComply Backflow are sent on their behalf. Generally this will require the assistance of IT department members.
Completing this step is highly recommended by the SwiftComply Implementation team as it helps to prevent system emails being marked as spam, and this step can be completed at any time.
Add the following SPF entry to your DNS:
v=spf1 include:22.214.171.124 include:sendgrid.net ~all
This adds our IP address to the list of approved emails that can be sent from a government email, hugely reducing the likelihood that compliance and test reminder emails are marked as spam.
If this step is not taken emails can still be sent from city addresses, but the chances that they are marked as spam is much more likely.
If you have questions about this process please contact email@example.com