Skip to main content
Previewing & Publishing your Communication:
Updated over a week ago

Once you have saved your communication template, you will be given the option to PREVIEW, PUBLISH, or CLONE your communication text.

Screen_Shot_2022-03-25_at_3.32.35_PM.png

Once PUBLISHED, your communication text cannot be edited so it is important we make any necessary changes before publishing. We recommend using the Preview Communication Text to see your communication before they are sent out.

Screen_Shot_2022-04-22_at_11.26.56_AM.png

For the Email contact method, you can send a test email to yourself and make any adjustments you feel necessary to satisfy your communication needs.

Screen_Shot_2022-04-22_at_12.46.11_PM.png

To make your communication active you must PUBLISH your communication.

Screen_Shot_2022-03-25_at_3.41.12_PM.png

Once you PUBLISH, you can no longer change communication text. To change a communication text, you will need to CLONE your communication template. A cloned template will copy all original settings from your template including any targets specified.

Once cloned you can click the pencil edit icon at the top right corner to edit your communication template text, and SAVE your new template.

Did this answer your question?