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Understanding Enforcements and Violation Statuses

Learn what enforcement records track and what each of the four enforcement statuses means.

Overview

Enforcements track violations and corrective actions for non-compliant establishments. When an establishment fails to meet FOG program requirements, your team can create an enforcement record that documents the violation, sets a due date for corrective action, and tracks the enforcement through to resolution.

Where to find enforcements

Click Enforcements in the left sidebar. This opens a searchable, filterable table of all enforcement records for your organization.

Enforcement statuses

Each enforcement moves through a lifecycle tracked by four statuses:

Status

Meaning

In Progress

The enforcement has been created but not yet officially issued to the establishment

Issued

The enforcement has been officially sent to the establishment

Past Due

The actions due date has passed without resolution

Resolved

All corrective actions have been completed

Each status is assigned a color as follows:

  • In Progress -- blue (info)

  • Issued -- blue (primary)

  • Past Due -- red (danger)

  • Resolved -- green (success)

💡 Tip: When an enforcement's Actions Due At date passes without resolution, the system automatically updates the status to Past Due.

What an enforcement record contains

To open an Enforcement record, click the Reference number of the enforcement from the table.

Within each issued enforcement, you’ll see the following information:

Field

Description

Establishment

The food service establishment associated with the violation

Enforcement Type

The category of violation (configured in Settings)

Enforcement Template

The template that defines the questions and fields for this enforcement

Reference #

An auto-generated reference number for tracking

Status

The current enforcement status (In Progress, Issued, Past Due, or Resolved)

Issued At

The date and time the enforcement was issued

Actions Due At

The deadline for the establishment to complete corrective actions

Comment

Optional notes about the enforcement

Attachment

An optional uploaded file (one file per enforcement)

Template Questions

Dynamic fields defined by the selected enforcement template (configured in Settings)

Created By

The team member who created the enforcement

Searching and filtering enforcements

The enforcements table supports searching by establishment name, enforcement type, status, and date range, and you can save your filters for reuse. The same search and filter tools work the same way on every table -- see Searching, Filtering, Importing, and Exporting across all tables for the full walkthrough.

FAQ

Q: What are the enforcement statuses?

A: In Progress (created, not yet issued), Issued (officially sent to the establishment), Past Due (actions due date passed without resolution), and Resolved (corrective actions completed).

Q: Can I reopen a resolved enforcement?

A: Yes. Open the resolved enforcement and click Open. The status returns to a previous state so you can make updates.

Q: Who can delete an enforcement?

A: Only users with the admin role can delete enforcements. Non-admin users can create, edit, issue, and resolve them.

Q: What is the difference between enforcement types and templates?

A: Types are categories (e.g., "Grease Discharge", "Failure to Pump"). Templates define the questions and fields that appear on the enforcement form. Both are configured in Settings > Enforcements.

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