Who this article is for: Authority users who want to understand what the platform offers and how it is organized.
Overview
Industrial pretreatment programs generate a lot of moving parts — industrial user records, discharge permits, sampling schedules, inspection results, violations, and enforcement actions. At the same time, industrial users need a straightforward way to submit sample reports and stay on top of their obligations.
SwiftComply Pretreatment brings both sides together. Authority users manage the full lifecycle of pretreatment oversight, from onboarding a new industrial user to tracking violations and generating compliance reports. Industrial users log in to a dedicated portal to view their facility profile and submit reports.
Key Features
The platform is organized around a left sidebar navigation for authority users. Each section maps to a core function of the pretreatment program.
Sidebar Section | Description |
Industrial Users | The primary working area for authority users. View, search, and manage all industrial user records. Click any row to open the IU detail page with profile information, contacts, outfalls, permits, and sample reports. |
Sampling Results | Query and review sample data submitted by industrial users. Filter by date range, IU, parameter, or status. |
Permitting | Create and manage discharge permits. Assign permits to industrial users, define effective and expiration dates, and configure permit requirements. |
Inspections | Record and track inspection events for industrial users. Document findings, attach files, and link inspections to IU records. |
Violations | Track violations issued to industrial users. Record violation details and associate them with specific IU records. |
Non Compliance Actions | Manage enforcement and non-compliance actions taken against industrial users, such as notices, orders, or penalties. |
Communications | Manage correspondence and communication records related to your pretreatment program. |
Calendar | View upcoming events, deadlines, and scheduled activities in a calendar format. |
Reporting | Generate reports and exports for your pretreatment program data. Produce compliance summaries, IU listings, and other program reports. |
Users | Manage user accounts for your organization. Only visible to authority admins. |
Configuration | Configure program-wide settings including permit templates (Templates) and POTW settings (General Controls and IU Types). |
💡 Note: Some sidebar sections — including Violations, Non Compliance Actions, Communications, and Calendar — are visible in the navigation but may not yet be fully active. These features are being developed.
How to Access SwiftComply Pretreatment
SwiftComply Pretreatment is entirely web-based. There is nothing to install.
Open your web browser (Chrome, Firefox, Edge, or Safari are all supported).
Navigate to the URL provided by your authority administrator.
Enter your login credentials.
After logging in, you will see the sidebar navigation (authority users) or your facility portal (industrial users) and can begin working immediately.
💡 Tip: If you do not have login credentials, contact your authority administrator. They manage all account creation and access.
Authority View vs. Industrial User View
The interface you see after logging in depends on your user type:
Authority users see the full left sidebar navigation including Industrial Users, Permitting, Inspections, Sampling Results, Reporting, Configuration, and more. Authority users manage IU records, create permits, configure sample report requirements, conduct inspections, and run reports.
Industrial users log in to a dedicated portal focused on their own facility. They can view their facility profile (name, address, operational details, permit effective and expiration dates), and submit sample reports. Industrial users do not have access to other IU records or authority-level management tools.
FAQ
Q: What is an industrial user?
A: An industrial user (IU) is a commercial or industrial facility that discharges wastewater into a publicly owned treatment works (POTW). These facilities are subject to pretreatment program requirements, which may include discharge permits, sampling obligations, inspections, and compliance with local limits. In SwiftComply, each IU has a dedicated record that stores profile information, contacts, outfalls, permits, and sample report history.
Q: What is the difference between the authority view and the industrial user view?
A: Authority users have full access to manage the pretreatment program — they can view and edit all industrial user records, create permits, configure sampling requirements, conduct inspections, issue violations, run reports, and manage system configuration. Industrial users see a focused portal view limited to their own facility, where they can view their profile, see permit dates, and submit sample reports.
Q: Do I need to install anything to use SwiftComply Pretreatment?
A: No. SwiftComply Pretreatment is entirely web-based. You access it through your web browser using the URL and login credentials provided by your authority administrator. No software installation, browser extensions, or plugins are required.
Q: Who do I contact for access to the system?
A: Contact your authority administrator. They are responsible for creating user accounts and providing access. If you are an industrial user, your authority will set up your account and you will receive an email from noreply@swiftcomply.com with a link to set up your password.