Access: Service Providers
Overview: A walkthrough of accessing the SwiftComply Portal once you've registered with a city/regulator.
**Please Note: You will need to register with each city/regulator you test for in the SwiftComply software. Each city has their own unique link that you will use to register. If you need help registering as a tester in your city, please reach out to support@swiftcomply.com and our team will send you the correct link.
Topics:
Navigating to your SwiftComply Portal
If you've already registered with your local city/regulator, and their portal is ready for you to log in, you should have received a Welcome email with a link to that city's SwiftComply Portal. This message will come to the inbox that you registered with.
Need help finding the correct portal? Reach out to the SwiftComply support team at support@swiftcomply.com.
Setting a Password
The steps for logging in for the first time are the same as if you were to forget your password.
Click, Forgot your Password? below the login button.
Once clicked, enter your email address and select Request Password Reset. A link will be sent to your email account allowing you to create a password for your account.
**Note - you may need to check your SPAM folder.
***Note - The password link will expire after 1 hour. If your link expired, you'll need to repeat the steps above and get a new link.
Check your email inbox for an email with the subject line "SwiftComply Password Reset Request".
Open the email and click the link that says "Password Reset".
Enter the password you'd like to use, following the rules below, in each field and click "Reset Password"
**Password Rules:
-At least 8 characters in length
- Cannot be based on a dictionary word
- Has not appeared in public lists of compromised passwords (Click here to check)
Logging Into SwiftComply Backflow
After setting your password, you'll be brought to a login screen where you'll be able to use your email address and your newly created password to access the system.
PRO TIP: Bookmark each city's portal in your web browser so you can quickly access it when needed.
