Release date: March 2026 | For Service Providers (Testers)

We've made it easier to know your test kit calibration and certification were valid on the day a test was performed. SwiftComply now checks both when you submit a backflow test report. The goal is simple: make compliance easier, and keep your records true to real testing conditions.

What's new

Calibration and certification on the Service Provider Selection page

When you start a report, you'll still select the Service Provider, Tester, and Test Kit. Now you'll also choose the Tester Certification and the Test Kit Calibration on the same screen. Certification options appear after you select the tester; calibration options appear after you select the test kit.

A Continue button before the form

After your selections, click Continue to enter the test report form. This lets you return to the Service Provider Selection page anytime you need to change the tester, certification, test kit, or calibration.

Tester and test kit details fill in automatically

Information from the records you select now populates the form automatically, and those fields are read-only so they always match the certification and calibration records you chose. Need to change the tester or test kit? Click Edit Tester & Kit at the bottom left of the report (it appears throughout). After your changes, click Continue and you'll return to the furthest completed section you were working on, with your progress saved.

Smarter validation at submission

The system now runs a few extra checks when a report is submitted.

Calibration validation — When you submit, SwiftComply verifies that:

The test date falls within the calibration's valid date range
The calibration record is approved

If either isn't met, the report can't be submitted until you select a valid calibration.

These messages may also appear when you open an In Progress report.

Certification validation — SwiftComply also checks that the selected certification is valid for the test date. Because certifications store an expiration date, the system verifies the test date occurs before that expiration, including any configured grace period. If the certification is expired relative to the test date, the report can't be submitted until you select a valid certification.

These messages may also appear when you reopen an In Progress report.

Good to know

Most of the submission process stays the same, with a few small changes:

Some fields that were previously editable are now read-only, because they're pulled directly from system records.
A new Edit Tester & Kit button lets you return to the initial selection page to adjust your tester, certification, test kit, or calibration.
You'll now click Continue before entering the test report form.