Access: Backflow Service Providers
Overview: Meet Finn, our new AI chatbot designed to provide quick and accurate answers to your questions. Finn leverages the articles in our knowledge base to assist you efficiently and effectively.
Topics:
How to Chat With Finn
While logged into SwiftComply, navigate to the top of your screen and look for a chat bubble with a question mark. When clicked, a popup will appear where you can choose to start a chat. Click "Send us a message" to start.
How Finn Works
Knowledge-Driven Responses: Finn uses the wealth of information in our knowledge base to deliver solutions and guide you through troubleshooting steps.
Continuous Learning: Finn is always learning! The more it’s used, the smarter and more accurate its responses become, ensuring an ever-improving support experience.
Why Use Finn?
Fast Answers: Get immediate help without waiting for a live agent.
Accessible 24/7: Finn is available whenever you need it.
Easy to Use: Simply ask a question, and Finn will provide relevant information to help solve your issue.
Human Oversight for Quality Assurance: While Finn is a powerful tool, rest assured that our team of experts reviews its answers to ensure accuracy and quality. If a situation arises where Finn can't fully resolve your issue, a human support agent will set in to assist you!
What’s Next?
We’re excited to have Finn as part of our support team and look forward to improving it further with your feedback. If you notice something Finn didn’t quite get right, don’t hesitate to let us know—your input will help make Finn even better!
Start chatting with Finn today and experience faster, smarter support!