Access: City Regulators
Overview: How establishments enroll in a city's FOG program.
Before establishments can start submitting compliance records online, they must complete the enrollment process. Here is an overview of how the enrollment process works:
1. Establishments navigate to your city's enrollment form - the website is usually fogregister.com/cityname. (While you will have decided on the content of your Enrollment Page during implementation, Enrollment forms can be changed at any time depending on your areas needs.)
2. Establishments will fill out their enrollment forms to the best of their ability. Answering "I don't know" or "No idea" will still allow the form to be submitted. All of the contact information included will be updated in your SwiftComply database.
3. Once enrollment forms have been submitted, they will be processed in 1-2 business days. After the form has been processed, establishments will receive an invitation email with a unique link to their online business profile, which will allow them to enter pump outs online.
If a contact is attached to more than one establishment, they will have to fill out an enrollment form for each of their establishments.
A note on processing enrollment forms. If the establishment submits information that differs from what is listed in your database, we will 'Tag' their establishment with a "Review Needed" tag and explain the discrepancy in the 'Notes' section of the establishment page.
If an establishment does not receive a confirmation email in 1-2 days please have them email email@example.com.
In Person Enrollment
There is also an option to have City Regulators and Inspectors enroll establishments when on-site. Simply have the city user access the establishment profile, update the contact information for the establishment, update any other relevant information (grease control device, service provider, equipment etc) and select Yes for the "Enrolled in SC" property.
If the process is completed in person, the establishment will not need to enroll online.